Dear Sara,
First of all, just to point out it is really not good practice to be toggling the Balance Sheet Account/P&L Account setting in the master data like has been done in your production system. This can lead to carry forward issues and retained earnings balance issues like you have seen.
From your screenshots it is clear that in production system the balance carry-forward was done while the account was in the P&L status in the master data. This is the only explanation I can think of for a 0,00 opening balance.
Please note because you are using the NewGL that FAGLGVTR is the only method to carry forward the balances again. There are no options in the NewGL to carry forward the balance of accounts individually.
I would agree with Christoph that the way to solve this issue is to re-run the balance carry-forward again with FAGLGVTR, this should reduce the value to the retained earnings account and give the opening balance of ZCARGA_AP the correct amount.
If you want to double check the calculations involved then please refer the following Wiki article:
Behaviour of Retained Earnings GL Account in relation to the Balance Carry Forward
...and in particular the follow-on article which deals with calculations involved:
Understanding the logic of Retained Earnings account with Example
You can view the balance of the retained earnings account and compare it to the sum of all the P&L account balances to determine if the account updated the total of the retained earnings correctly.
Please ensure also to take care while using FAGLGVTR in the production environment. While it is possible to re-run the transactions multiple times into the current fiscal year, it is not advised to run the transaction from a previous fiscal year into another previous fiscal year as this could result in change to the balance sheet values in a closed fiscal year which is not allowed by your external auditors. Always double check before running the transaction in update mode, it is a critical transaction.
Kind regards,
Declan
