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We are a new Customer and do not find this software as intuitive as we thought and would like to know if others experienced the same growing pains with setup and implementation?

We are in the process of setup and implementation for the past two months with the anticipation of going live on January 1 2015. I thought the software would be intuitive but find it more difficult to comprehend and understand the setup process. We are planning on testing the software during November and editing the setup as required, but Project Management and Finance/Accounting (Account determination groups) are not doing as well as I expecting with setup and their learning curves. We do not have anyone on staff that has used this software and I am having a difficult time finding experienced Users.

 

Did any of you experience the same issues and if so, what solutions did you use to assist with? Did you implement in a similar time table or was it a shorter or longer duration.

 

Any insight you may have would be greatly appreciated!


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