hi Got it. Thanks for this one, but i tried searching over internet, the BO that can be used to create dialogue work item, but couldn't find one. Can you please name some of them. Also in BO FORM, there are two methods i.e. PROCESS and HTMLPROCESS. i tried understanding the difference between these two, and found that they are using some form in the process one, while for the htmlprocess, they are using the transaction code.
confused with the form one, what is that form for, and i think that we need to create that form before hand, if so, what is the procedure to create the form ?
Thank you again.