Hi ,
I am working on WFM in CRM 7.2 .I am Creating an upload program for exisitng employees ,for employees I need to create Service Arrangement. In service arrangement, need to create service area, qualifications, availability using program.
I am able to create service arrangement using FM L WFDBP_SA_CREATE in program. After creation , I am able to see Service arrangement in webui.
In the same program i am creating Service area using FM: WFD_SERVICE_AREA_ADD. I am not able to see service arrangement in webUi. If I execute FM: WFD_SERVICE_AREA_GET seperately in GUI, I am able to see service areas in result table.
Can you please suggest why it is not appearing in webUI.
Note: Refer to attachement for service area assignment block.
regards,
Raj.
Message was edited by: j raj