Hi Chiru,
please check below:
- find out the navigation bar profile for your business role in configuration: CRM --> UI Framework --> Business Roles --> Define business role. Double click the role, and you will see the Navigation Bar profile for it.
- Please make sure all the transaction types that you want to show in popup are properly configured there OP mappings for that navigation bar profile. you can check this under configuration: CRM --> UI Framework --> Technical role definition --> Define navigation bar profile. Selec the Navigation bar profile, and then "define Generic OP mappings".
You can check the OP mappings for standard navigation bar profiles delivered by SAP and see what are missing in your profile.
hongbo
